1. Quick Reference — Key Policies at a Glance

Check-In Time13:00 PM (earliest) — no early check-ins without prior written approval
Check-Out Time11:00 AM (latest)
Maximum OccupancyAs stated in booking — exceeding limit results in immediate termination
Minimum StayAs stated on booking page
Quiet Hours12:00 AM – 9:00 AM daily
Smoking PolicyStrictly NO SMOKING indoors. Designated outdoor area only.
PetsNot permitted unless pre-approved in writing (€100 pet fee applies)
Parties / EventsStrictly prohibited — automatic deposit forfeiture + eviction
Cleaning FeePer booking (non-refundable)

2. Pricing, Fees & Payment Terms

2.1 Nightly Rates

Rates vary by season and are subject to change. As per availability.

2.2 Mandatory Fees

  • Cleaning Fee: €[___] per booking (non-refundable, charged once based on the duration or upon request.
  • Security Deposit: N/A
  • Pet Fee: €100 per stay (only where pre-approved in writing)
  • Late Check-Out Fee: N/A
  • Early Check-In Fee: N/A
  • Extra Guest Fee: €20-night per person above the listed maximum (if owner agrees in writing)

2.3 Payment Schedule

  • Direct bookings: 100% deposit due at time of booking.
  • Accepted methods: bank transfer
  • Failure to pay on schedule may result in automatic cancellation without refund of deposit

3. Cancellation & Refund Policy

The following policy applies to all direct bookings. Airbnb bookings are additionally subject to Airbnb’s platform cancellation policy (Strict Policy applies).

3.1 Cancellation by Guest

Notice Given Before ArrivalRefund to Guest
90+ daysFull refund
40–89 days30% refund of total rental amount
15–39 days10% refund of total rental amount
0–14 days / No-showNo refund — full rental amount forfeited

Cleaning fees and security deposits are never refundable in the event of a cancellation.

3.2 Cancellation by Owner

  • If the owner cancels anytime: full refund including all fees
  • Force majeure (fire, flood, government restriction) cancellations: 50% rental refund

4. House Rules & Guest Obligations

4.1 Occupancy & Guests

  • The number of guests must not exceed the maximum stated in the booking at any time
  • Guests are responsible for the behaviour of all persons in the property during their stay
  • Visitors other than guests registered at time of booking are not allowed.
  • Commercial use of the property (photo/video shoots, business events) requires separate written agreement

4.3 Property Care & Cleanliness

  • Before exiting the apartment, ensure that all electrical appliances and lights are switched off and all chargers must be unplugged. Guests will be held responsible for any damage caused by not adhering to this rule
  • Guests must leave the property in the same clean condition as found
  • Dishes must be washed, and all rubbish removed from the apartment before leaving the apartment
  • Damage must be reported to the owner immediately. A mandatory inspection of the property will be conducted by the owner or their representative upon checkout; any damage, missing items, or excessive uncleanliness discovered will be documented and charged against the security deposit, with additional costs billed directly to the guest if damages exceed the deposit amount.
  • All furniture, equipment and fittings must remain in their original positions
  • No rearranging, moving or removing of owner’s belongings

4.4 Prohibited Activities

  • Smoking anywhere inside the property (including balconies and covered terraces)
  • Illegal substances or activities of any kind on the premises
  • Subletting, re-listing, or sharing the booking on any platform without written owner consent
  • Leaving keys with non-registered guests
  • Tampering with any safety equipment (smoke detectors, fire extinguishers, pool safety devices)
  • Use of outdoor BBQ / fire pit without prior approval (fire hazard — seasonal restrictions apply)

4.5 Outdoor Areas & Equipment

  • Children under 14 must be always supervised by an adult in outdoor areas. (external/internal balconies, stairs and backyard)

5. Damage, Liability & Insurance

5.1 Security Deposit & Damage Claims

The owner reserves the right to retain a security deposit at any time

  • The deposit covers: accidental or intentional damage to property, furnishings, or equipment
  • The deposit also covers: excessive cleaning required beyond normal use; missing items; policy violations
  • Deposit will be returned to the guest provided everything is left in good condition, after the final inspection, within 5 working days of departure
  • Damage exceeding €500 remains the guest’s full financial liability — the owner reserves the right to pursue additional recovery
  • Damage claims will be itemised and supported by receipts; the owner will notify the guest within 5 days of checkout

5.2 Guest Liability

  • Guests assume full liability for any damages, losses, or injuries caused by themselves or their party
  • The owner is not responsible for accidents, injuries, theft, or loss of personal belongings during the stay
  • Guests are strongly advised to obtain travel and holiday rental insurance prior to arrival

5.3 Owner’s Rights

  • The owner or a designated representative reserves the right to enter the property with 24 hours’ notice for maintenance
  • In case of emergency (leak, structural risk, safety hazard), the owner may enter immediately
  • The owner reserves the right to terminate any stay immediately in case of serious rule violations

6. Check-In & Check-Out Procedures

6.1 Arrival

  • Check-in is between 1:00 PM and 9:00 PM on the date of arrival
  • Key collection method and access instructions will be sent 48 hours before arrival
  • Guests must complete an online or in-person check-in form with valid ID/passport for all adult guests
  • Early arrivals before 1:00 PM are only permitted if pre-arranged
  • If arrival will be after 2:00 PM, guest must notify the owner at least 24 hours in advanc

6.2 Departure

  • Check-out must be completed by 11:00 AM on the departure date
  • Guest must: remove all personal belongings, and all rubbish, return all keys/fobs
  • Guest must: lock all windows and doors, report any damage or issues discovered during stay
  • Owner or cleaner will conduct a departure inspection; any damage noted within 24 hours will be charged

7. Booking Terms & Platform Rules

7.1 Direct Bookings

  • Direct bookings require a signed copy of this agreement before confirmation
  • Identity verification (copy of passport/ID) is required for all adult guests staying at the property

8. Legal & Compliance

  • This property is registered as a legal short-term rental in accordance with local regulations
  • Guests may be required to register with local authorities — the owner will provide guidance as required by law
  • Tourist taxes (where applicable) are charged separately and are the guest’s responsibility
  • This agreement is governed by the laws of [Country/Region]; disputes will be referred to competent local courts
  • If any provision of this policy is unenforceable, the remaining provisions continue in full force

9. Acknowledgement & Signature

By completing a booking (directly or via Airbnb), the lead guest confirms that they have read, understood, and agree to all terms in this policy on behalf of their entire party.